Confronting Genocide: The U.S. Holocaust Memorial Museum

  • U.S. Holocaust Memorial Museum
  • U.S. Holocaust Memorial Museum

Muse­um seeks a devel­op­er to sup­ply, install and imple­ment enter­prise-lev­el web­site Con­tent Man­age­ment Sys­tem (CMS) and search solu­tions (Search) as well as holis­tic analy­sis, redesign, and imple­men­ta­tion of Muse­ums web­site (front and back ends), includ­ing all deriv­a­tive ver­sions of web­site con­tent as deliv­ered via inter­net-con­nect­ed media plat­forms such as mobile devices, kiosks, and third par­ty ser­vices (social net­work­ing sites, wid­gets, YouTube, etc.) as fur­ther described in the attached doc­u­ments. Fol­low­ing relaunch of the re-built web­site, Muse­um hopes to retain said devel­op­er for addi­tion­al licens­ing, con­sult­ing, main­te­nance, and web-relat­ed implementation/programming ser­vices at Muse­ums sole option(s).

With those extra­or­di­nar­i­ly unemo­tion­al words from a gov­ern­ment-backed Request For Pro­pos­al, we began a spir­i­tu­al and emo­tion­al two-year odyssey that end­ed when we deliv­ered a redesigned ver­sion of the web­site of The Unit­ed States Holo­caust Memo­r­i­al Muse­u­ma liv­ing memo­r­i­al to the Holocaust. 

Beyond memo­ri­al­iz­ing the mil­lions mur­dered dur­ing the Nazi Holo­caust, the Muse­um inspires cit­i­zens and lead­ers world­wide to con­front hatred, pre­vent geno­cide, and pro­mote human dignity. 

Since its ded­i­ca­tion in 1993, the Muse­um has wel­comed more than 40 mil­lion vis­i­tors, includ­ing 99 heads of state and more than ten mil­lion school-age chil­dren. Its web­site is the worlds lead­ing online author­i­ty on the Holo­caust, is avail­able in 16 lan­guages, and was vis­it­ed in 2015 by more than 16.5 mil­lion peo­ple rep­re­sent­ing 211 coun­tries and territories.

Cre­at­ed in con­sul­ta­tion with Ralph Appel­baum Asso­ciates (design­ers of the muse­um), UX con­sul­tant Whit­ney Hess, and core muse­um staff, our redesign of the USHMM remains a deeply per­son­al and pro­fes­sion­al high point. 

Vis­it the site.

Our responsibilities on this project

Research; user expe­ri­ence design; infor­ma­tion archi­tec­ture; con­tent strat­e­gy; inter­face design; front-end code; back-end development.